Privacy Policy

This policy applies to personal data processing by ARROW SENSE LIMITED ("Arrowsense") through this website and related consultation services.

If a product-specific privacy notice is provided, that notice will prevail for the relevant product or engagement.

When you submit a request, we may collect your name, company, email address, phone number (if provided), and business scenario details.

We may also process supporting materials you voluntarily provide during follow-up communications.

We process data to respond to inquiries, assess requirements, prepare proposals, deliver services, improve quality, and meet legal obligations.

Legal bases may include consent, contractual necessity or pre-contractual steps, and legitimate interests where permitted by law.

We may use essential cookies or local storage for core functionality (such as language preference) and performance improvements.

You can manage cookies via browser settings; disabling them may affect certain site functions.

We do not sell personal data to unrelated third parties unless required by law or authorized by you.

Trusted vendors may process data on our behalf for necessary operations such as email delivery, hosting, and maintenance.

Due to cloud and collaboration infrastructure, data may be transferred to or stored in other jurisdictions.

We apply contractual safeguards and reasonable controls to align cross-border processing with applicable laws.

We implement reasonable technical and organizational controls, including access management, encryption in transit, and least-privilege principles.

Data is retained only as long as necessary for stated purposes, unless a longer period is required by law.

Subject to applicable law, you may request access, correction, deletion, withdrawal of consent, restriction, or objection to processing.

To exercise rights, contact [email protected] and we will respond within a reasonable timeframe.

Our services are designed for enterprise users and are not directed to children.

If we become aware of unauthorized collection of a child's data, we will delete or anonymize it promptly.

This website may contain links to third-party services. Their privacy practices are governed by their own policies.

Please review third-party privacy notices before providing personal data.

We may update this policy due to legal, business, or technical changes and publish the latest version on this page.

Where required, we will provide additional notice for material changes.

For questions, concerns, or complaints regarding this policy, contact [email protected].